"It is an absolute pleasure to work with Javier all of these years. He's fair, honest, and straightforward. Unlike my experience with other insurance agents and brokers, he's always been there when I need him. He’ll under-promise and overdeliver. In business, that's what matters."

- Dr. Dhillon, Providence Dental and Summer Dental

"We love working with Javier. He’s knowledgeable, polite, prompt, straightforward, and responds to our needs. From the very first bid, the size of the premiums continue to be appropriate and offer us the best coverage. We review our insurance policies regularly and continue to renew with him. When our policy comes up for renewal, he gets right on it, ensuring we meet the tight deadlines and obtain adequate coverage. He gives our small boutique company individualized service. We haven't found anybody else who takes care of all the details in such a timely and professional manner."

- James Gates, General Manager, Ho Dental Company, LLC

"Our company bids-out our insurance premiums. We renew with Javier because, so far, his first bid is always the lowest and has the best coverage and service. Over the years, we’ve found Javier to be knowledgeable, encouraging, enjoyable, and easy to work with; he’s prompt and responds quickly to our questions and concerns. He’s honest and straightforward with us when providing options, and the coverage we receive is quite adequate."

- Gene Smyth, owner/CEO, Dreyers of Las Vegas

"When we needed cyber insurance, I knew we could count on Javier to be very thorough and make a nice presentation. He is extremely service-oriented, provides spot-on service, and gets things done quickly. For example: when I needed a certificate for our bank, Javier accurately prepared the document and it on my desk within five minutes!"

- Kelly Tate, CFO, Dollar Loan Center; Kelly Tate C.P.A.

"As a business owner and an elected official, I find that Javier is a consummate professional. His fast response time and availability are key reasons why I work with him. Since I'm not an insurance expert, I need to work someone who can take care of all my insurance needs -- including personal. Javier understands what I do. To ensure that my coverage is appropriate, he makes time to learn about my business and asks the right questions. This type of service is invaluable."

- Felicia Ortiz, President & CEO, PM Solutions Consulting

"I'm very happy to be working with Javier because he’s responsible and efficient; always right there for me. I find him to be very professional and, when it comes to insurance, he knows what he's doing: when I need anything, he handles it. I can sleep better at night, knowing everything is okay because I know that I'm safe and, our properties are taken care of and adequately insured."

- Therese Go

"It's great to work with Javier because he is very professional. I love his service because he’s not the type of person who sells you an insurance policy and goes away. It's easy to file a claim with him because he takes care of everything for me. We have a few different policies with him, and he always quickly answers my calls. I tell him what I need, and he gets us up and running, fast."

- Reynaldo Robledo, Roberto's Taco Shop

"Javier is efficient, timely, and has a great knowledge of the complicated and ever-changing insurance industry. He’s also very respectful of other people's time. That's how I describe my past experience working with him, when The Serrano Agency provided my insurance policy. I've since moved out of Nevada and therefore had to change insurance agents, per state requirements. Since moving, I've worked with three other agents here in Florida. I miss having Javier take care of my insurance, but happily, we still keep in touch. I am very impressed at his professional career achievements."

- Debra Addison, Former Client

"I have several business and personal policies with Javier. He initially acquired my business from another broker, and I’m very happy with everything. No matter what, he’s always reachable and open to helping out. Javier goes out of his way to explain the different caveats about the pros and cons of insurance coverage options. Aside from being personable and professional, he continues to be a fabulous business resource for me.

- Debbie Roxarzade - Founder & CEO, Rachel's Kitchen

"Javier's prices are always competitive. His customer service is excellent; he’s always available and goes above and beyond. I'm very busy, and need to deal with someone I can trust. I trust Javier, and love that he answers right away. Whether for our family's policy, or my business policies and certificates of insurance: Javier's been 'Johnny-on-the-spot,' always getting things done quickly. Besides offering reasonable rates, I like his thoroughness. He provides a world of information and explains everything, 'A-to-Z.'

- Nicole Rivers, Founder, President and CEO, Ideal Foods